Shipping policy

Shipping Policy

Order Processing

Orders are processed within 1–3 business days after your order is placed. You will receive a confirmation email once your order has been processed and shipped.

Shipping Times

Estimated delivery time is 7–12 business days depending on your location and the product ordered.

Please note that shipping times are estimates and may occasionally be affected by holidays, weather, customs, or carrier delays.

Order Tracking

Once your order ships, you’ll receive a tracking number via email so you can follow your package every step of the way.

Shipping Costs

Shipping costs are calculated at checkout unless a free shipping promotion is being offered.

Incorrect Addresses

Please ensure your shipping address is correct before placing your order. Midnight Paws is not responsible for delays or lost packages caused by incorrect or incomplete addresses.

Damaged or Lost Packages

If your package arrives damaged or appears to be lost, please contact us at support@shopmidnightpaws.com within 7 days of the expected delivery date. We’ll work with you to resolve the issue as quickly as possible.

Questions

If you have any questions about shipping, please contact us at:

support@shopmidnightpaws.com