Contact information

If you have any questions about your order, our products, shipping, or returns, we’re here to help.


Email: support@shopmidnightpaws.com


We aim to respond to all customer inquiries within 1–2 business days.


For return requests, please contact us before sending any item back. If your return is approved, we’ll provide return instructions and the appropriate return address.


Thank you for choosing Midnight Paws. We appreciate your support and look forward to helping you and your adventure companion.